Frequently Asked Questions

No. Attendees are automatically muted upon entry to the webinar.

Yes. You will receive your invoice in PDF format via e-mail when your order is completed. 

While logged in to your dog-ibox shop account you can view all of your invoices in your account settings.

No. For your protection, we do not store any credit card information.

If you registered for the live webinar, you will have automatic access to the recording within 4 business days of the live webinar. An email will be sent to all registered attendees as soon as the recording is ready to be viewed. You will be able to access the recording by logging into your dog-ibox shop account. Once you’re logged in, click on the tab “My dog-ibox” (click on the title) and then click on “My webinars” (on the left side of you screen), you can now see all your webinar recordings.

Your password can be changed within your dog-ibox shop account.

1. Please go to "My dog-ibox" / "My Account".
2. Then click on "Account Information" on the left sidebar.
3. You can now change your password.

On the day of the actual webinar, 10 minutes before the webinar, you will receive an email with the link to the login page. You will need to enter your name and email address that you signed up with. Please make sure to check the system requirements in advance. Click here to join a test meeting.

Please use our shop in order to register for all LIVE and recorded webinars.
Go to Shop.

Your dog-ibox Webinar VIP status must be renewed yearly. In order to renew you current status, simply log in to your dog-ibox shop account with your username and password and purchase the package again. 

• Login to your dog-ibox user account and go to the section “My CEU Providers”; enter your membership number for all CEU organizations that you participate
• Whenever you have watched a new webinar in full, within the individual webinar page and just below the recording are several tabs. Click the tab that reads “CEU Credits” (all the organizations show up with the member number already in there if you followed the step above) and click “Request” for each organization you request credits.
• CCPDT: you will see your credits within a few days
• IAABC and PPG: you will receive the Certificate by email

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or PayPal details cannot be read by any third party.

Your personalized Certificate of Attendance is stored within your dog-ibox account. Please click on "My dog-ibox" and then "Certificates of Attendance".

We do record our webinars, however we cannot guarantee that every webinar will be available until we review that the quality of the recording is acceptable. If the recording is acceptable, it will be posted on our website and you may purchase the recording to view 24/7 until expiration date.

First of all, thank you for your interest! We're curious to get to know you!

Please go to our speakers section and carefully read the Speaker Guidelines. The next step would be to fill out our Speaker Application Form.

As a dog-ibox Webinar VIP you benefit from advantages as follows:

• One webinar upon choice (live or recording). A $29.90 store credit will be added to your dog-ibox user account immediately after order completion
• All webinars for $29.90 instead of $39.90, saving you $10 on each webinar
• Webinar VIP benefits from affiliates
• 10% price reduction if you renew your current status before it expires
• Participation in our "Refer A Friend Program"

PC: Windows Vista or higher
Mac: OS X 10.7 or higher
You will be connected to audio using your computer’s microphone and speakers (VoIP). A headset is recommended.

Click here to join a test meeting.

All you need is a reasonable internet connection and an updated operating system.

Registration will usually close 24 hours prior to the Webinar to ensure that all registrants receive log-in instructions on time.

We accept all major credit cards, Amazon Pay and Paypal.

Recordings are usually available within 4 business days of the live webinar and will be available for purchase on our website. If you have purchased the webinar before the On Demand recording is active, as soon as the recording is available it’s automatically available in your shop account. Once you’re logged in, click on the tab “My dog-ibox” (click on the title) and then click on “My webinars” (on the left side of you screen), you can now see all your webinar recordings.

You have immediate access to the purchased webinar recording(s). Simply go to your dog-ibox shop account and click on the tab “My Web Recordings and Downloads” (on the upper part of your screen). You will find an overview of all your webinar recordings. Click on the tab "Additional", next to your listing for access to the webinar recording, the student notes, a certificate of attendance and further information.

dog-ibox has received approval for certificants of the following organizations (in alphabetical order): CCPDT (Certification Council for Professional Dog Trainers) IAABC (International Association of Animal Behavior Consultants) KPA (Karen Prior Academy)

The content of every dog-ibox webinar and all materials (including videos and student notes) are intellectual property of dog-ibox and / or the speaker and protected by copyright. Unrestricted downloadability allows unlimited sharing of protected information.

In order to have access to the webinars you have purchased (Live and recording), you will need to create a shop account on the dog-ibox website. Once you have initially created your account (by entering and confirming a password), you can log-in to the dog-ibox shop by typing your email address and your password. You can then view all the webinars you have purchased.

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or PayPal details cannot be read by any third party.

We accept all major credit cards, Amazon Pay and Paypal.

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or PayPal details cannot be read by any third party.

In order to have access to the webinars you have purchased (Live and recording), you will need to create a shop account on the dog-ibox website. Once you have initially created your account (by entering and confirming a password), you can log-in to the dog-ibox shop by typing your email address and your password. You can then view all the webinars you have purchased.

Yes. You will receive your invoice in PDF format via e-mail when your order is completed. 

While logged in to your dog-ibox shop account you can view all of your invoices in your account settings.

No. For your protection, we do not store any credit card information.

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or PayPal details cannot be read by any third party.

We accept all major credit cards, Amazon Pay and Paypal.

Yes. You will receive your invoice in PDF format via e-mail when your order is completed. 

While logged in to your dog-ibox shop account you can view all of your invoices in your account settings.

Your password can be changed within your dog-ibox shop account.

1. Please go to "My dog-ibox" / "My Account".
2. Then click on "Account Information" on the left sidebar.
3. You can now change your password.

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or PayPal details cannot be read by any third party.

In order to have access to the webinars you have purchased (Live and recording), you will need to create a shop account on the dog-ibox website. Once you have initially created your account (by entering and confirming a password), you can log-in to the dog-ibox shop by typing your email address and your password. You can then view all the webinars you have purchased.

No. Attendees are automatically muted upon entry to the webinar.

Yes. You will receive your invoice in PDF format via e-mail when your order is completed. 

While logged in to your dog-ibox shop account you can view all of your invoices in your account settings.

If you registered for the live webinar, you will have automatic access to the recording within 4 business days of the live webinar. An email will be sent to all registered attendees as soon as the recording is ready to be viewed. You will be able to access the recording by logging into your dog-ibox shop account. Once you’re logged in, click on the tab “My dog-ibox” (click on the title) and then click on “My webinars” (on the left side of you screen), you can now see all your webinar recordings.

On the day of the actual webinar, 10 minutes before the webinar, you will receive an email with the link to the login page. You will need to enter your name and email address that you signed up with. Please make sure to check the system requirements in advance. Click here to join a test meeting.

Please use our shop in order to register for all LIVE and recorded webinars.
Go to Shop.

Your dog-ibox Webinar VIP status must be renewed yearly. In order to renew you current status, simply log in to your dog-ibox shop account with your username and password and purchase the package again. 

• Login to your dog-ibox user account and go to the section “My CEU Providers”; enter your membership number for all CEU organizations that you participate
• Whenever you have watched a new webinar in full, within the individual webinar page and just below the recording are several tabs. Click the tab that reads “CEU Credits” (all the organizations show up with the member number already in there if you followed the step above) and click “Request” for each organization you request credits.
• CCPDT: you will see your credits within a few days
• IAABC and PPG: you will receive the Certificate by email

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or PayPal details cannot be read by any third party.

Your personalized Certificate of Attendance is stored within your dog-ibox account. Please click on "My dog-ibox" and then "Certificates of Attendance".

We do record our webinars, however we cannot guarantee that every webinar will be available until we review that the quality of the recording is acceptable. If the recording is acceptable, it will be posted on our website and you may purchase the recording to view 24/7 until expiration date.

First of all, thank you for your interest! We're curious to get to know you!

Please go to our speakers section and carefully read the Speaker Guidelines. The next step would be to fill out our Speaker Application Form.

As a dog-ibox Webinar VIP you benefit from advantages as follows:

• One webinar upon choice (live or recording). A $29.90 store credit will be added to your dog-ibox user account immediately after order completion
• All webinars for $29.90 instead of $39.90, saving you $10 on each webinar
• Webinar VIP benefits from affiliates
• 10% price reduction if you renew your current status before it expires
• Participation in our "Refer A Friend Program"

PC: Windows Vista or higher
Mac: OS X 10.7 or higher
You will be connected to audio using your computer’s microphone and speakers (VoIP). A headset is recommended.

Click here to join a test meeting.

All you need is a reasonable internet connection and an updated operating system.

Registration will usually close 24 hours prior to the Webinar to ensure that all registrants receive log-in instructions on time.

We accept all major credit cards, Amazon Pay and Paypal.

Recordings are usually available within 4 business days of the live webinar and will be available for purchase on our website. If you have purchased the webinar before the On Demand recording is active, as soon as the recording is available it’s automatically available in your shop account. Once you’re logged in, click on the tab “My dog-ibox” (click on the title) and then click on “My webinars” (on the left side of you screen), you can now see all your webinar recordings.

You have immediate access to the purchased webinar recording(s). Simply go to your dog-ibox shop account and click on the tab “My Web Recordings and Downloads” (on the upper part of your screen). You will find an overview of all your webinar recordings. Click on the tab "Additional", next to your listing for access to the webinar recording, the student notes, a certificate of attendance and further information.

dog-ibox has received approval for certificants of the following organizations (in alphabetical order): CCPDT (Certification Council for Professional Dog Trainers) IAABC (International Association of Animal Behavior Consultants) KPA (Karen Prior Academy)

The content of every dog-ibox webinar and all materials (including videos and student notes) are intellectual property of dog-ibox and / or the speaker and protected by copyright. Unrestricted downloadability allows unlimited sharing of protected information.

In order to have access to the webinars you have purchased (Live and recording), you will need to create a shop account on the dog-ibox website. Once you have initially created your account (by entering and confirming a password), you can log-in to the dog-ibox shop by typing your email address and your password. You can then view all the webinars you have purchased.